in Limerick

Senior Manager ,EMEA PremierConnect
Competitive salary
Limerick


Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a EMEA PremierConnect Senior Manager on our PremierConnect team in Limerick.

The primary function of this role is to support all Commercial customers (Direct & Indirect) in a specific online tool set, PremierConnect. The role also includes a matrix management of the technical PremierConnect business in the EMEA center of competence. The role is pivotal in creating a process-driven outcome, driving customer adoption and integrations and building cohesion across the different business Commercial customers (internal and external).

Key Responsibilities

• Managing a team of 8-10 people (technical) and ensuring pipeline management for all existing online integration projects.

• Daily reporting  and driving KPIs (e-rev, e-pen, B2B backlog reduction, project prioritization)

• Drive team and matrix team to continue successful customer B2B onboarding and closing open projects.

• Project management structuring and presentations to key stakeholders.

• Customer facing discussions and meetings (internal and external)  

• Headcount capacity planning (including the supporting organizations)

• Setting key objectives

Essential Requirements

• Customer and business-facing communication skills are required along with heavy emphasis on project analysis, problem-solving, project management, negotiation and organizational skills.
• In-depth knowledge of e-Business technologies, process definition, and escalation management.
• Experience with ERP systems such as Ariba, SAP, Oracle, Peoplesoft, etc. and Market sites
• Fluency in English, all additional languages are an asset. 
• Vast Experience with Dell's Premier Page site, Premier Tools application, and DOMS/Gii (other Dell internal tools) is a plus
• Strong PremierConnect project integration skills having proven track record of complex customer set ups
• Ability to implement new organization defining KPIs and daily activities to support growing online requests and requirements.
• Past experience managing remotely and onsite with a good understanding of different cultural codes.

Desirable Requirements

• +10 years or more industry experience (Ecommerce) and SAP or Oracle expertise.  MBA Preferred.
• Project Management certification (PMI or qualified in PMP project management)
• Candidate should be an online & tech industry professional with cross–functional experience (e.g. Finance, Business Operations, Planning, & Business Development).
• Leadership with highly effective interpersonal style, customer focused and strong problem-solving ability is required.  Must be able to engage at all levels (Cxxx) within Dell as well as external customers.
• Entrepreneurial mindset, ability to influence without authority, innovative thinking, and ability to establish a high degree of credibility with cross-functional stakeholders are also required. 
• Candidate must be effective in a matrixed, multi-cultural, global environment.

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell .

Job Family: Marketing Job ID: R67457