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Job description

DFS IT Senior Manager - Back Office Systems
Competitive salary

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a IT Senior Manager - Back Office Systems on our Dell Financial Services (DFS) team in Dublin.

When our customers have a project where they need help, they immediately know that they’ll find the technical and consultative leadership they seek at Dell. IT Business Consulting is known for working on large, highly complex projects. We’re experts at analyzing and customizing the requirements of our customers, resolving business issues, managing change and budgets. We work closely with colleagues in Architecture, Project Management and Consulting to ensure the smooth implementation and integration of state-of-the-art solutions from start-up mode.

Key Responsibilities

  • Continually challenges the current model and methods: tracks Software Engineering productivity and quality metrics, comes up with creative ideas to improve the efficiency and effectiveness of the team for continuous improvement
  • Communicates effectively with technical and non-technical audiences to develop and deliver engaging presentations that influence and persuade leadership on recommendations
  • Reviews program requirements, deployment plans/launch orchestration plans and provides appropriate recommendations to improve quality, de-risk or pre-empt issues
  • Works with other sub functions and provides active guidance in core software development processes: Build & Deploy, Continuous Integration and Continuous Delivery, Security Scans, Design Pattern application, Testing Automation, etc.
  • Reviews resource and budget plans for project delivery and takes appropriate actions to address mismatches in supply and demand, whether raising job requisitions for FTEs, onboarding or off-boarding contractors, or raising SoWs for consulting support
  • Partners with other IT managers in US, Ireland, India and Romania to ensure interdependencies between teams are closely managed and to leverage expertise and skills from other teams as needed
  • Performs all people management functions: performance reviews, staff calls, 1x1’s, recruiting, hiring, on-boarding, career development, talent retention and motivation, etc.


  • Bachelor’s Degree and 8+ years of relevant IT experience (Software Development or  Quality Assurance) out of which 3+ years performed in leadership roles
  • Proven/hands-on and relevant experience in at one or more of the following technologies: .NET, Java, vendor/packaged, Cloud (AWS, Azure, Pivotal Cloud Foundry) as well as with QA automation
  • Ability to manage a multi-disciplinary department or a group and succeed partnering and driving virtual (globally distributed) teams with proven knowledge in depth and experience leveraging agile development practices (Scrum, Pivotal Labs, SaFE, etc) while assigning roles and coaching employees for optimal team performance/dynamics
  • Demonstrated accomplishments managing projects and software development delivery teams working with diverse technology stacks (custom development, package integration) in the delivery of large scale and complex projects
  • Experience leading cross functional agile teams using appropriate measures and KPIs to validate and report on software quality and ensuring quality is driven into the heart of the development process from requirements definition through to delivery

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you have the technical know-how to resolve a range of IT business issues, this is your opportunity to develop with Dell.

Closing date: 10th of October 2018

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell .

Job Family: Information-Technology Job ID: R40061

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Extra information

Full UK/EU driving license preferred
Car Preferred
Cover Letter Required

Dublin | Dublin

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