A CCTV/Alarm Monitoring Operator oversees security systems, monitors video feeds, responds to alarms, coordinates with security, maintains logs, and ensures equipment works.
Monitoring Surveillance Systems: Constantly observing live and recorded video feeds from CCTV cameras to identify and report any suspicious activities, unauthorized access, or security breaches.
Responding to Alarms and activations: Receiving and assessing alarm signals from various security systems, determining the nature and urgency of the situation, and taking appropriate actions, such as notifying security personnel or emergency services.
Documenting and reporting all observed incidents, activities, and security breaches accurately and promptly, maintaining detailed logs and records for future reference and investigation.
Ensuring all surveillance and alarm systems are functioning correctly, performing routine checks, troubleshooting technical issues, and coordinating with maintenance teams for repairs and upgrades.
Managing and monitoring access control systems, verifying identities, and granting or denying access to secure areas based on established protocols.
Providing assistance and support to employees, visitors, and clients, addressing their concerns, and ensuring a secure and welcoming environment.
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18-02-2025
Free training and PSA license provided
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