Job Description
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Do you have a passion for conducting investigations and analyzing financial activity? Do you want to join a company that will give you industry leading training, cutting edge technology and access to worldwide, world-class customers? If so, join PayPal’s Global Compliance & Ethics (“GC&E”) team!
As a PayPal Due Diligence Investigator, your goal is to investigate, understand and assess the risks to PayPal of doing business with merchants in high risk industries, product categories and jurisdictions. You will be an AML subject matter expert, with specific emphasis on understanding and assessing the risks associated with high risk industries, products and jurisdictions. You will exercise independent judgment and discretion handling highly sensitive casework. Your efforts will be in accordance to PayPal’s Compliance & Ethics Standards, and obligations to the appropriate regulations, such as the Bank Secrecy and USA PATRIOT Acts, and other governing authorities.
You will ensure that activity within the PayPal system is compliant with Anti-Money Laundering regulations and guidelines, through the correct disposition of alerts and cases derived from testing a customer’s profile, business and account activity. You will investigate customer activity across multiple platforms to ensure that it falls within acceptable parameters established by governing bodies including, but not limited to, the Financial Crimes Enforcement Network (FinCEN) and the US Department of Treasury’s Office of Foreign Assets Control (OFAC). You will be tasked with ensuring that PayPal implements the appropriate monitoring and controls by incorporating successful investigative practices to ensure that PayPal executes on these obligations accordingly.
As a Due Diligence Investigator, you will need to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints with all levels of Global Financial Crimes and Compliance leadership. You will be expected to interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition. It will be critical for you to stay current with policy changes, seek ways to enhance current processes and controls, and maintain the utmost professionalism in your interaction with your peers at all times. You will be expected to exercise independent judgment and discretion handling highly sensitive escalations and casework, including high risk, fundraising, and non-profit escalations.
As a Due Diligence Investigator, your responsibilities include:
- Conducting a meticulous review of potential illegal activity or activity in violation of various fundraising and non-profit regulations;
- Completing a time-sensitive and thorough analysis of high risk customer segments and/or of potential Anti-Money Laundering activity and/or suspicious financial activity across multiple jurisdictions and countries;
- Assessment of high risk customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts;
- Apply analytic techniques to complex information sets in order to make logical and supported recommendations;
- Regularly exercise good judgment and in making decisions or recommendations in relation to case investigations conducted;
- Documenting findings in narrative style format, in the manual and automated process case management system and prepare reports to management as required.
Job Requirements:
- A Bachelor’s degree in Finance, Legal, Criminal Justice or a comparable field, or equivalent work experience.
- Minimum of 1 years’ professional experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigation or verifications
- Proven ability to analyze large amounts of data in order to report critical information;
- Exceptional oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels;
- Ability to work efficiently with an attention to detail in investigations, analysis, and writing;
- Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints;
- Interacts with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition;
- High level of professionalism, self-motivation and sense of urgency
Competencies:
- Drive for Results
- Problem Solving
- Written Communications
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.
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