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Territory Program Management Consultant– Services Sales, Western Europe (WER) in Dublin

Territory Program ManagementConsultant,– Services Sales, Western Europe (WER) Location: Ireland, The Netherlands,...... People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to...

Job description

Territory Program ManagementConsultant,– Services Sales, Western Europe (WER)

Location: Ireland, The Netherlands, Italy


People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Support & Deployment Services Sales Operations & Programmes Team (SPOTs), we are looking for a Territory Programme Mgr.  to join our team in EMEA

This position will develop, manage and drive the Support & Deployment Services (S&DS) business management system (BMS), planning and attainment activities for Western Europe (WER).  KPIs will include Services revenue, margin, penetration rate, attach rate & growth

Key Responsibilities

This position will be responsible for providing territory specific input into portfolio strategy discussions & product launch/sustaining activities.  You will also be engaging in and managing a number of strategic projects and initiatives aligned to the overall objectives of the organization  The role reports to the EMEA S&DS Sales Programs and Operations Director.

Business Performance Management

  • Create quarterly performance plans for Western Europe
  • Provide weekly territory performance reviews & action plans
  • Participate in territory Ops reviews & QBRs providing data as needed
  • Provide strategic insights to support business innovation & mid/long-term planning


  • Analyze territory performance & underlying factors to understand key drivers of performance
  • Provide strategic insights to support tactical business recovery planning
  • With the support of the Services LoB PLMs you will create plans for GTM and execution to drive BMS performance (revenue, margin, attach rate & pen rate)
  • Execute SPIFFs, contests, campaigns & awareness activities for their segment
  • Analyze segment WOB to BOB performance and drive improvements
  • With the support of the S&DS Business Manager you will provide segment attach/performance analysis in support of S&DS exec queries & support product level analysis as needed
  • Assist in Territory focused training and evangelism
  • Provide guidance to territory marketing and CoC teams

Territory SME

  • You will be a territory expert and participate or provide input into portfolio/offer planning & analysis for WER Services Organisation
  • You will collaborate with the S&DS CoC to provide input into new service launch plans including sales motion development, launch materials, messaging, training & ramp plans.
  • You will participate and drive in region GTM strategy & planning initatives for core and services sales
  • With the supot of S&DS L&D you will be responsible for driving new hire training within your regions and ensureing that Services Sales take part in QBT in a timley fashion

Essential Requirements

The role requires exceptional data analysis, communication and executive presentation skills.  It requires strength in dealing with ambiguity and multi-tasking abilities.  Excellent interpersonal skills are a given, as is the ability to manage and influence multiple stakeholders in different operational areas and at the executive level. 

The ideal candidate will travel to several F2F territory SMT meetings per quarter. 


Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages


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Extra information

Full UK/EU driving license preferred
Car Preferred
Cover Letter Required

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